“Wow! What a gorgeous parking lot!”
As much as we’d like to imagine that someone uttered those words, we’re pretty sure that no one has ever said them out loud. But that doesn’t mean that they don’t notice the difference between a nice parking lot that’s smooth and clean, and a gravel lot that’s full of litter and other debris. It might be okay for a honky tonk or the county fair, but most people prefer to patronize businesses that focus on the little things.